Welcome to VoltyBike. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to comply with these terms.
If you do not agree with these Terms & Conditions, please do not use our website.
1. Website Use
By using the VoltyBike website, you confirm that you are at least the age of majority in your state or jurisdiction and that you will use our website for lawful purposes only.
You agree not to misuse our website, including attempting to interfere with its security, functionality, or accessibility.
2. Products and Descriptions
VoltyBike makes every effort to display product descriptions, images, specifications, and pricing as accurately as possible.
However, we do not guarantee that all product information is completely error-free. Product colors may appear different depending on your device display settings.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
3. Pricing and Payments
All prices listed on VoltyBike are in USD (United States Dollars) unless otherwise stated.
We reserve the right to change product prices at any time. Any changes will not affect orders that have already been confirmed and paid.
By placing an order, you agree to provide accurate payment information. Orders may be canceled if payment is declined or suspected to be fraudulent.
4. Order Acceptance and Cancellation
Once you place an order, you will receive an order confirmation email. This confirmation does not mean the order has been accepted.
VoltyBike reserves the right to accept, decline, or cancel any order for reasons including but not limited to:
Product availability
Incorrect pricing or listing errors
Suspicious activity or fraud prevention
Shipping limitations
If your order is canceled after payment, you will receive a refund to your original payment method.
5. Shipping and Delivery
Shipping costs and delivery timeframes are provided during checkout and may vary depending on your location.
Estimated delivery times are not guaranteed and may be affected by shipping carrier delays, weather, or other factors outside of our control.
For full shipping details, please refer to our Shipping Policy.
6. Returns and Refunds
Returns are accepted according to our Returns & Refunds Policy.
Refund processing times, return eligibility, and return conditions are explained in that policy. Please review it carefully before purchasing.
7. Warranty Disclaimer
Some products may include a warranty, which will be described on the product page or provided with the product documentation.
VoltyBike does not guarantee that products will meet every customer’s specific expectations unless explicitly stated in writing.
Warranty claims must follow the warranty guidelines provided with the product.
8. Customer Responsibilities
By purchasing an electric bike from VoltyBike, you understand and agree that:
Electric bikes must be used responsibly and safely
You are responsible for following local traffic laws and regulations
Protective equipment such as helmets is strongly recommended
Proper charging and maintenance are required for safe operation
VoltyBike is not responsible for injuries, damages, or losses caused by improper use, misuse, or failure to follow safety guidelines.
9. Limitation of Liability
To the fullest extent permitted by law, VoltyBike shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability for any claim related to a product purchase shall not exceed the amount paid for the product.
10. Intellectual Property
All content on this website, including but not limited to:
logos
product descriptions
images
graphics
text
website design
is the property of VoltyBike and may not be copied, reproduced, distributed, or used without written permission.
11. Prohibited Activities
You agree not to use our website for any activity that is illegal or harmful, including but not limited to:
Attempting unauthorized access to the website or systems
Uploading viruses or malicious code
Using false information to place orders
Abusing, harassing, or threatening our staff or customers
VoltyBike reserves the right to restrict access or cancel orders if misuse is detected.
12. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and protect customer information.
13. Changes to These Terms
VoltyBike may update or modify these Terms & Conditions at any time without prior notice.
Changes will take effect immediately once posted on this page. Customers are encouraged to review this page regularly.
14. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United States, unless otherwise required by applicable state or federal law.
15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
VoltyBike Customer Support
Email:info@voltybike.com
Website: VoltyBike.com