At VoltyBike, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit VoltyBike.com or place an order, we may collect certain information, including:
Personal Information
Full name
Email address
Phone number
Shipping address
Billing address
Payment details (processed securely through a payment provider)
Order Information
Products purchased
Order history
Transaction details
Delivery and tracking information
Technical Information
IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and website usage data
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Provide shipping updates and order confirmations
Respond to customer service requests
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Send promotional emails (only if you choose to subscribe)
Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Payment Information
All payments made on VoltyBike.com are processed through secure third-party payment providers.
VoltyBike does not store your full credit card or debit card information on our servers.
4. Sharing Your Information
We may share your information only when necessary to operate our business, such as with:
Shipping carriers and logistics providers
Payment processors
Website hosting and analytics providers
Customer service and communication platforms
These service providers only receive the information needed to perform their services and are required to handle it responsibly.
We may also share information if required by law or to protect our rights and prevent fraud.
5. Cookies and Tracking Technologies
VoltyBike uses cookies and similar technologies to enhance website functionality and improve user experience.
Cookies may help us:
remember your preferences
keep items in your cart
understand website traffic and usage patterns
You can disable cookies through your browser settings, but doing so may affect some website features.
6. Email Marketing
If you subscribe to our email list, we may send you updates such as promotions, new product announcements, or important company news.
You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
7. Data Security
We take reasonable security measures to protect your personal information, including secure encryption and trusted third-party platforms.
However, no method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information
Opt out of marketing communications
To request changes or removal of your information, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. VoltyBike is not responsible for the privacy practices or content of those external websites.
We recommend reviewing the privacy policies of any third-party sites you visit.
10. Children’s Privacy
VoltyBike does not knowingly collect or store personal information from individuals under the age of 13.
If we become aware that we have collected information from a child, we will take steps to delete it.
11. Policy Updates
VoltyBike may update this Privacy Policy at any time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle customer information, please contact us:
VoltyBike Privacy Support
Email: info@voltybike.com
Website: VoltyBike.com